There's a coat at Banana Republic that I really want to buy. But the store is out of the way and it would mean adding an extra hour to the journey, which ordinarily wouldn't be problematic, but it's snowing outside. In late March. Argh.
Image courtesy of The Telegraph
So I called the store three times today, requesting that though I don't have a product number, that someone go and check to see if they have the coat in stock. I was told no twice. Flat out, "No. We cannot do that. Ever." What?! What is wrong with the customer service in this place? No wonder people from England frequent Disney World so often.
Finally I talked to a French man and just begged that he check for me. He didn't understand me at first, but I think he's on his way now to check it out. He told me he'd call me back.
I know, I sound so hard done by, but it makes online shopping so much more appealing. Back home (I know I shouldn't compare), people would be more than happy to just stop what they're doing to help some lady on the phone. We've all worked in retail, we've all helped someone...never have I said to anyone, "No. We cannot do that. Ever."
Let's see if he actually calls back...
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